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A+ Insurance

A+ Insurance Services had a mature 15 workstation local area network that had grown with the IT needs of the business over several years. Management’s strategic requirement was to reduce overall IT running costs and improve the service being delivered to the end customer, by applying technology to remove inefficiencies and unnecessary paper from core processes.

 

An additional major business requirement was to ensure the business was well placed to benefit from efficiency savings and the increased income that could derive from extending the reach of the network to remote workers. Applied IT Solutions was commissioned to provide and maintain a robust and capable IT infrastructure for A+ that would support the needs of the business into the future.

Taking into account A+ financial requirements, AIS chose to design and implement an extended network infrastructure based around Microsoft Small Business Server 2003. This would give A+ productivity enhancing server technology whilst avoiding significant capital outlay and expensive running costs. The solution would increase overall employee productivity through the messaging and collaboration features of SBS 2003. The improved control of business data, information access, sharing and communication would streamline office processes. The internal and external security measures of SBS 2003 would ensure client data security.

The infrastructure included a company intranet and a wide area network for remote users, enabling outworkers to access the office network securely wherever they connect to the public internet. The Remote Web Workplace feature of SBS 2003 allows A+ authorised users to securely access remote access features, personal and shared information anywhere, anytime whilst retaining client confidentiality.

AIS maintain and monitor the networks performance and security remotely using SBS2003 usage reports and have applied SBS 2003 back-up services to ensure that backups are taken and moved off site.

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